Frontier Communications
Functioning in a pre-sales solution architect role to position and deliver UCaaS services to Frontier Communications customer base.
Functioned as a trusted adviser to major automobile manufacturers in North America. Applied Agile SCRUM training to migrate customers to Microsoft Teams in the Cloud from Skype for Business. Functioning as a Senior Unified Communications Architect/Consultant for BT Group in North America with a heavy emphasis on BT’s Cloud offering. Responsibilities now include Cloud migration strategies, architectural design reviews, migration methodologies, and consulting for Microsoft Teams, Skype for Business, and Cisco WebEx Teams.
Offered solution architecture and people handling skills at a more senior level of planning and direction. Functioned as a Solution Architect for large H/P global customers in a delivery role. Experienced with leading global virtual teams to relocate voice and data infrastructure to newer generation data centers, one in Europe and one in the Asia Pacific. Professional capabilities include leveraging Hewlett-Packard’s ITSA (Information Technology Solution Architecture) methodology to analyze customer infrastructure for rationalizing their business problems to the technical needs from an architectural point of view.
Consistently delivers secure technical solutions across business verticals which include finance, manufacturing, and Internet video content providers by leveraging a consistent analytical methodology to customer issues. Skillsets include the ability to extract and translate business strategies into architectural requirements.
Functioned as the Chief Technologist to the Emerging System Integrator's at Nortel prior to joining H/P. In that role worked with the internal and external team to teach the future. Frequently charged with teaching junior engineers (both internal & external) about the viability of new or emerging products/applications and evangelizing the solutions to customers. Able to evaluate many manufacturers’ products to compare their use of the technology to the intended application to ensure secure end-user solutions.
Frontier Communications
When Charles is involved in a project that I am assigned to, I know that it will be well planned, efficient, and that the overall task has been meticulously researched, well documented, and each detail thoroughly addressed.
He and I have worked together for the last 18 months on a large corporate account and collaborated on previous projects in the past.
HIs solutions are always well researched and he catches details that others missed. He has the unique ability to explain the overall concept and extremely technical details to customer and team members.
I personally consider Charles a great coworker, and appreciate the fact that he will invite critique and feedback from others when working on a documented solution.
Charles is a top notch technologist with excellent technical and communication skills. He has amazed me on many occasions with his ability to take highly complex information and present to executives and weaker technical audiences in a clear, concise and understandable manner. He is a true professional with many talents. He understands the importance of innovative technology and works to provide quality architectures, products, presentations and relationships that
influence and drive sales in Unified Communications. He is a pleasure to work with and is a trusted business contact. I look forward to working with him in the future.
Charles is an excellent communicator. He is terrific at follow-up. He has a good grasp of the technologies and can convey difficult concepts in clear and concise language to customers. He has high energy, good work ethic, and integrity. A pleasure to team with on any project.
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